Provide enterprise level customer experience with your small team.
From reviews to messaging, let your team save time, get more customers and increase your online reputation.
AI powered
Powerful AI to deliver the best customer experience
AI quick responses and custom canned/template replies for quicker engagement. Automatically summarise and attach context on interactions using AI powered custom notes. Segment customers using custom labels. Mark & follow-up important interactions. Know more->
Chats
One easy to use inbox for all customer conversations.
Manage chats from multiple Google Business Messages listings, Facebook messengers, WhatsApp numbers, Websites, SMS numbers etc in one inbox.
Reviews
Online reputation management made simple.
Collect more reviews to improve your online reputation. Respond to and interact with reviewers from multiple Google my business listings and Facebook pages. Do all of it from one inbox. learn more.
Campaigns and Automations
Campaigns to increase revenue. Workflow automations to reduce labour.
With up to 98% open rate, sending personalised bulk marketing messages through text or WhatsApp is a guaranteed way to generate more revenue. Custom chatbots and review reply bots help you to consistently engage with more customers at scale, with less labour. Know more about campaigns->
Know more about automations->
Focus on customers. We’ve covered everything else for you!
Security
Cloodot is built and maintanied by our inhouse team of professionals following industry standard best practices. Your data is encrypted and hosted in HITRUST, SOC2, ISO27001 compliant data centres.
Support
Our dedicated team will be there for your support should you face any challenge. We constantly work on upgrading Cloodot to give you a wonderful experience.
Convenience
Bring all customer communications spread across your employees’ personal devices to a company wide effcient, convenient and secure unified inbox. Let them collaborate and provide the best service for your customers.