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Your gateway to great reputation.

Monitor reviews, respond to reviews and collect more reviews. Do everything from one app for all of your Google map listings and Facebook pages.

Facebook

Business Messages

Google My Business

Web chats

SMS

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We never thought interacting with customers from multiple channels was this easy. Cloodot's analytics tools have helped us get better insights into our brand's performance and take necessary steps.
Afdhel Abdul Wahab
Founder - Indus go Group
We were having difficulty managing customer queries and reviews that we get from 100s of our locations. Cloodot has helped to make this process easy and efficient. It’s a wonderful product, it’s easy to use, and the results are fantastic.
Sunil Maddala
Director - Indus Motors
Critical user reviews usually came under our radar after escalations. But now, Cloodot is helping us to immediately attend to such reviews from all our outlets in one easy to use platform. It's ability to securely bring all relevant stake holders onboard for faster resolutions is a game changer!.
Shemir Muhammed
CEO - EVM Nissan, VW, Skoda
The interface provided by Cloodot is Very friendly and easy to use. The best part is the reports. We get insights into the performance of our customer relations team. Must say, that this is one of the best ‘reputation management’ tools that we have come across.
Sreekanth P V
Digital Marketing Manager - Kuttukaran Group

We never thought interacting with customers from multiple channels was this easy. Cloodot's analytics tools have helped us get better insights into our brand's performance and take necessary steps.
Afdhel Abdul Wahab
Founder - Indus go Group
We were having difficulty managing customer queries and reviews that we get from 100s of our locations. Cloodot has helped to make this process easy and efficient. It’s a wonderful product, it’s easy to use, and the results are fantastic.
Sunil Maddala
Director - Indus Motors
Critical user reviews usually came under our radar after escalations. But now, Cloodot is helping us to immediately attend to such reviews from all our outlets in one easy to use platform. It's ability to securely bring all relevant stake holders onboard for faster resolutions is a game changer!.
Shemir Muhammed
CEO - EVM Nissan, VW, Skoda
The interface provided by Cloodot is Very friendly and easy to use. The best part is the reports. We get insights into the performance of our customer relations team. Must say, that this is one of the best ‘reputation management’ tools that we have come across.
Sreekanth P V
Digital Marketing Manager - Kuttukaran Group

Review aggregation

All your reviews at one place.

Reviews from multiple Google my business listings and Facebook pages come to one easy to use dashboard. Respond to them directly without ever leaving Cloodot. learn more.

Review request

Let your customers endorse you.

More positive online reviews improve business. Easily collect more positve reviews to show up on top of your competitors in search results. learn more.

Analytics

Decisions driven by data never go wrong.

See how your whole business is performing using our analytics tool. Indepth data and visualizations let you see in detail, how every single outlets are performing and help you take timely actions. learn more.

Focus on customers. We’ve covered everything else for you!

Template replies

Save a lot of time by creating templates for repititive replies. Creating organization wide templates also ensure consistency of information passed.

Assign reviews

Hand over reviews to relevant department or employees to provide quick and fool proof resolutions.

Permissions

Assign connections/channels to employees in any combination you like. You can decide who has access to which review listings.

Custom notes

Dealing with 100s of reviews can be confusing. Our custom labels allow you to segment and organize customers. Custom notes help you to attach context to each of your reviews.

Security

Eliminates need for individually inviting or giving access to each of your business’s original pages and listings. In Cloodot, your employees will have access to chats or reviews or both only depending on defined access type.

Analytics

Get a detailed report of reviews you get across different listings. See performance of all your employees who handle reviews.

Make your online customer management process simple, more efficient & secure.

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