Your AI employee resolves support and drives sales. Even at 3 a.m.

WhatsApp, Instagram, Facebook, and webchat in one inbox. The AI replies, recommends, acts in your tools — and hands you the moments that need a person.

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4.9· 14 reviewsCloodot is a Meta Business Partner
Routed to Returnsvia WhatsApp · 0.4s
AI draft readyBrand-tuned · 96% match
Resolved · 38sAvg this week · CSAT 4.9
Saffron Living
online
Hi! My order #4821 arrived but the cushion cover is the wrong color 😕9:41 AM
Can I swap it for the moss green one before Diwali?9:41 AM
Of course, Priya. I’ve created a free swap for the moss green cover. It’ll reach you Tuesday, well before Diwali. ✨9:41 AM

Outcomes, with a name on them.

Every number carries the scope it was measured at. Nothing here is rounded up.

Cloodot's AI now handles the flood of WhatsApp queries across our stores and routes only what needs a person to the team. Faster replies, more sales, fewer agents on the clock.
AkhilmyG · consumer electronics
37%

More revenue from digital channels.

Average across Cloodot customers

65%

Less manual workload once routine conversations are automated.

Average across Cloodot customers

28pts

CSAT lift from faster, smarter first responses.

Measured across global deployments

Built like a teammate.
Configured like software.

Five capabilities on one surface: a shared inbox, an agent that acts, and the integrations behind it.

Unified inbox

Every channel,
one tray.

WhatsApp, Instagram, Facebook, and webchat, all grouped by customer identity, threaded in one place.

AI agent

It thinks.
It acts. It asks.

Built on LLMs, Cloodot's agent understands intent, pulls live data from your CRM, and takes action: booking, refunding, and upselling in plain conversation.

Actions

Plugged into
your stack.

One-click integrations for Shopify, Salla, HubSpot, and your calendar. REST APIs and CRM sync cover everything else. Your AI employee reads and writes to the tools your team already uses.

No-code builder

Drop in a doc.
Ship an agent in minutes.

Train Cloodot on your website, product docs, or plain-language instructions. Branch with visual flows. Extend with custom code actions and API calls when you need escape hatches.

Multilingual

Fluent in 40+
mother tongues.

Auto-detects every inbound language, including Arabic, Hindi, Tamil, Malayalam, Spanish, and Japanese, then replies in the same script, with the same register. RTL handled without fuss.

Hello
EnglishEN

Hire it. Name it.
Teach it. Trust it.

Six settings decide how your agent sounds, how far it goes, and when it calls a human.

Greeting

First words, on brand.

Set the opener every customer hears: your agent’s name, your company, your tone, and the welcome line.

Personality

A tone that fits.

Dial the voice from professional to casual. Friendly is the default: warm and helpful, never robotic.

Languages

Speaks your customers’ language.

Choose the languages your persona replies in, each in the right script and register, RTL included.

Reply length

As short as it should be.

Decide how much your agent says: concise one-liners, medium answers, or detailed walkthroughs.

Follow-up

Never leaves a thread cold.

After a set quiet period, your agent checks back in, so stalled conversations don’t slip away.

Human handoff

Knows when to call a human.

Define the moments that go to your team: refunds, manager requests, escalations, and anything else you choose.

Versioned

Every save is a new version. Roll back anytime, or stage drafts from the MCP server and API.

Playground

Test conversations risk-free before you deploy. Real customers see nothing until you ship.

Grounded

Answers pull from your Knowledge Base, FAQs, and Collections. Never made up.

From connected
to conversational in an afternoon.

Three steps, no implementation project. Most teams finish before the day is out.

Connect channels.

One-click auth for WhatsApp Business, Instagram, Facebook, and webchat. Cloodot groups every message by customer, not by channel, so nothing falls through.

Teach your agent.

Point it at your docs, your URL, or paste plain-language instructions. Add custom actions for the business logic only you know: bookings, refunds, lookups.

Let it work.

AI handles the routine 24/7; hands off the human moments to your team with full context. You watch analytics, CSAT, and revenue tick up.

Built to be trusted
with the inbox.

Every line here maps to something shipped in the product — not a badge we bought.

Two-factor authentication

Protect every account with authenticator-app 2FA and backup codes, on top of strong password rules.

Role-based access

Owner, Admin, and Member roles with team-level routing, so people see exactly what they should, and nothing more.

Full session control

See every signed-in device with its location and last activity, then revoke any one of them or sign out everywhere at once.

Encryption & data security

Conversations are encrypted in transit and at rest, with privacy-first handling aligned to GDPR principles. We never train external models on your data.

Your data, your terms

Export anytime with no lock-in. Your conversations are never used for anything you haven't agreed to.

No compliance badges we can't back up. Read the Trust Center →

Questions, before
the demo.

Will the AI say wrong things?
It answers from the Knowledge Base and FAQs you give it — not from guesswork. Questions it can't confidently answer get logged so you know what to add, and your fallback rules pass them to a teammate with full context.
Can I keep humans in the loop?
Yes. Set business hours, plain-language handover rules, and route by channel, label, or message content. The AI handles repeat questions; your team gets the conversations that actually need them.
Can I move my existing WhatsApp number over?
Yes — no new number, no downtime. We migrate your existing WhatsApp Business number from your current provider in place.
Can the AI actually do things, not just answer?
Yes. Skill Sets let it check order status, book appointments, look up accounts, or hit any API you point it at — all without code.
Can I send WhatsApp campaigns to specific customer groups?
Yes. Build segments from labels, custom fields, channel, or activity, then send approved WhatsApp templates to just that group. Segments update themselves as your data changes.
What languages does it handle?
Your agent understands virtually any language and replies in the ones you enable, including English, Arabic, Hindi, Urdu, Spanish, French, German, and Malayalam. Right-to-left scripts are handled natively.
How fast can we go live?
Most teams are live in an afternoon. Connect your channels, point the agent at your website, docs, or plain-language instructions, and test in the playground before you deploy.
How much does it cost?
Plans scale with your conversation volume. See the Pricing page for current tiers, or book a demo and we'll recommend the right fit.

Give your team their
nights and weekends back.

Connect a channel, train an agent on your own content, and you'll have a working deployment in your inbox the same afternoon.

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