The ultimate customer interactions software for your team to nurture leads, provide support & address grievances of your customers through multiple channels.
Google My Business
Connect easily with customers on Google search, Google map listings, Facebook messengers, WhatsApp messengers, Websites & SMS numbers from one inbox. learn more.
Mark and follow-up important conversations. Attach context using custom notes. Custom labels to segment customers. Custom template replies for quicker engagement. learn more.
Your team is your brand’s strength. Hand over live conversations to the right members of your team for quicker resolutions. Deliver a delightful experience to every single customer every single time. learn more.
Our dedicated mobile app let you conveniently connect with your leads and customers on the go.
Save a lot of time by creating templates for repititive replies. Creating organization wide templates also ensure consistency of information passed.
Hand over live conversations to relevant department or employees to provide quick and fool proof resolutions.
Assign connections/channels to employees in any combination you like. You can decide who has access to which conversations or channels.
Custom labels and notes
Dealing with 100s of conversations can be confusing. Our custom labels allow you to segment and organize customers. Custom notes help you to attach context to each of your conversations.
Eliminates need for individually inviting or giving access to each of your business’s original pages and listings. In Cloodot, your employees will have access to chats or reviews or both only depending on defined access type.
Get a detailed report of conversations happening across different platforms. See performance of employees who handle conversations.
+91 8129 118 419
Kerala Technology Innovation Zone,
Kinfra Hi-tech Park,Kalamassery,
All rights are reserved @ cloodot pvt ltd 2021