Every outlet of your big business is special.
Collect more leads, interact with customers at scale, increase online reputation. Efficiently manage every single one of your outlets from an easy to use all in one tool.
AI powered
Powerful AI to deliver the best customer experience
AI quick responses and custom canned/template replies for quicker engagement. Automatically summarise and attach context on interactions using AI powered custom notes. Segment customers using custom labels. Mark & follow-up important interactions. Know more->
Chats and reviews
A highly productive inbox for your big team.
Let your team collaborate and manage chats & reviews from multiple Google Business Messages listings, Facebook messengers, WhatsApp numbers, Websites & SMS numbers in one inbox. Know more about unified inbox. Know more about reputation management.
Campaigns and Automations
Campaigns to increase revenue. Workflow automations to reduce labour.
With up to 98% open rate, sending personalised bulk marketing messages through text or WhatsApp is a guaranteed way to generate more revenue. Custom chatbots and review reply bots help you to consistently engage with more customers at scale, with less labour. Know more about campaigns. Know more about automations.
Organize
Tools to deliver the best customer experience
AI quick responses and custom canned/template replies for quicker engagement. Automatically summarise and attach context on interactions using AI powered custom notes. Segment customers using custom labels. Mark & follow-up important interactions. Know more->
Analytics
Monitor, measure and improve.
Get high level view of operations across every outlets. See detailed analysis of your business’s online reputation, customer interactions and your team’s performance. Use the data to take positive and impactful measures. Know more->
Team and Security
Robust access & permissions control.
Our permissions and access control systems lets you decide who gets access to what. Your employees can respond to chats and reviews from multiple channels without giving them direct access to original dashboards of those platforms. Know more->
Focus on customers. We’ve covered everything else for you!
Scalability
Cloodot is built from ground up to meet high demands of businesses in different industries operating at scale. 10 or 10000 outlets, Cloodot is born ready.
Security
Cloodot is built and maintanied by our inhouse team of professionals following industry standard best practices. Your data is encrypted and hosted in HITRUST, SOC2, ISO27001 compliant data centres.
Support
Our dedicated team will be there for your support should you face any challenge. We constantly work on upgrading Cloodot to give you a wonderful experience.
